NetSuite’s fully-integrated modular design is the biggest differentiator when compared to SAP Business One and other competitors. CRM, ecommerce, and a host of other modules natively integrate into the ERP, so customers can easily scale up or down as needed.
SuiteCommerce Advanced is NetSuite’s most powerful ecommerce solution that enables pixel-perfect design for web stores, and it seamlessly connects with back-office systems. NetSuite CRM provides robust functionalities for sales teams and partners with campaign management features that include upselling management, paid search integration, customer surveys, and more. (Click here to download a NetSuite CRM brochure.)
SAP Business One does not have a native ecommerce solution, and the CRM lacks the same capabilities as NetSuite’s out-of-the-box CRM. As a result, SAP customers are forced to execute custom integrations with third-party offerings like Magento, Shopify, or Salesforce. This means more middleware integrations and patches, additional IT maintenance, and potential for things to break.